Do you know what your employees really think about their experience with your company? The employee experience is a vital piece for many contributing success factors for an organization including retention trends and productivity levels. This term doesn’t just refer to an employee’s experience of the work that they do. Rather, it is much more than this.
When employees have an outstanding experience at a company this translates into a strong culture and inclusive working environment, heightened employee engagement and a team that feels actively supported. As a leader and HR professional, you must ask yourself how does your company’s experience size up and what you can do to improve it.
Creating an exceptional experience for your employees doesn’t have to be complicated. By adapting and adopting simplified solutions, you can make sure that the members of your team will continue to enjoy being a part of your organization. Below, we discuss the top four ways that you can improve your employee’s experience today.
The onboarding process is an important part of any new hires experience with your organization. Getting this wrong can be detrimental in terms of how a new team member will view your company’s culture and processes. So, starting off on the wrong foot certainly isn’t a road you can afford to go down.
It is important that you give some time to assess what your current onboarding process is. Make sure to see how these processes can be simplified for new team members. For example, is there a more straightforward tool for filling out important documents which isn’t as time-consuming? Although the documentation part of the onboarding process is essential, you can’t ignore other vital aspects. Onboarding a new employee should also include an introduction to your company’s culture. Try incorporating the ‘buddy’ system by teaming up a new hire with an existing employee. This will give the new hire a chance to experience the more social side of the company and will help them feel more settled. This can go a long way in improving the employee experience.
Encouraging open and honest feedback from your employees is also essential to ensuring a great company experience. Many organizations fail to do this which can leave team members feeling unheard and not supported in their roles. Employee engagement is hinged upon feeling like a respected member of the team. If this isn’t the case, then you can be sure to see a decrease in employee morale and performance levels. Incorporating management practices like continuous feedback can help leaders in fostering real-time and open dialogues with their employees meaning that the organization can collaborate with their employees to ensure that their experience at the company and in their role is exactly what they want it to be.
Oftentimes, the leaders of a company can fall into the trap of viewing the employee-employer relationship as more of a contract rather than approaching it as a way to promote a sense of community. The workplace environment is now becoming a “performance-development” space and adopting a coaching style is vital for fostering an outstanding employee experience. Make sure that your team members are feeling supported in their roles by providing regular touchpoints and check-in meetings. All employees are searching for a management team that will encourage them in their role and support them in their career progression. Successfully doing this will certainly on have an impact on what they think of the company.
A company that recognizes the successes and accomplishments of their team members is one that will be highly thought of and praised. This isn’t something that should be left solely to the end of the year during an annual review either. Rather, providing recognition to your employees should be carried out frequently throughout the working year.
The accomplishment of an employee is, more importantly, an accomplishment for the organization. Whether big or small in the grand scheme of things, it is not something which should be left unnoticed. Consider highlighting employee achievements through an internal company newsletter or at a ‘lunch and learn.’ This will make your team members feel appreciated while also promoting a supportive and collaborative sense of company culture.
While making sure that an employee is doing well in their role, it is more important to ensure that they are enjoying their experience in the organization overall. Oftentimes, creating a great company culture and employee experience comes down to the internal tools and processes which we use. Sprigg offers a simplified performance management solution which makes it easy for you to ensure that your employees are doing well in terms of performance but also that they feel completely supported and recognized by the organization.
If you are interested in learning more about how Sprigg can help you to improve the employee experience of your company, request a free demo with us today!