Those who provide employee feedback just once a year are becoming a dying breed and for good reason too. For many managers and HR professionals, the time of continuous feedback is now upon us and those companies who don’t practice this new standard of performance management will certainly experience the consequences. This article will discuss what continuous employee feedback is, its importance and the benefits that ongoing feedback tools provide.
The traditional performance management method of annual reviews is out-dated, widely loathed and does little to engage with today’s modern day workforce. Millennial workers often feel “left in the dark” when it comes to how their performance levels are perceived by managers and actively seek regular and real-time feedback in the workplace. This is where the continuous feedback model comes into play. Fast becoming a new performance management standard in many companies across the globe
Continuous employee feedback streamlines and improves communication between managers, HR professionals and employees. As feedback is the essence to a company’s work culture and the key to keeping employees engaged and motivated, it only makes sense that it is provided on a more ongoing basis. Employees are becoming more and more concerned regarding their performance levels, how they are contributing to the company’s big picture and whether they are staying on the right track. Providing continuous feedback will allow you to give employees regular feedback on their performance and coach them more effectively throughout the work year.
Adopting this new method for performance management is vital because not only will it ensure that your employees feel assured in the role that they are doing but it also helps to create an improvement-driven culture within your company that is both proactive and streamlined.
The benefits of carrying out regular feedback assessments with your employees cannot be ignored. Regular and timely feedback are essential activities in order to build a high-performance organization. According to reports, regular communication between managers and employees leads to a reduction in job anxiety and ensures that employees stay on track for completing set goals and objectives. As the modern day workplace is fast-paced and high pressure, it is important to make sure that employees are being kept on track. Regular feedback helps managers make sure that employee goals align well with company strategy while also identifying any potential problems, thus strengthening the clarity of one’s performance expectations. Without continuous feedback, their efforts could prove to be unfocused and inevitably results may not meet expectations.
Keeping an open dialogue with your employees will ensure that their productivity levels stay high and will ultimately strengthen your working relationship. There is no point in giving an employee feedback on a task months after they have completed it. Rather, you should provide instant and real-time comments as this will help them to identify any areas of their performance that they need to work on and will allow you to coach them towards the right track immediately. Many annual reviews often are full of feedback that is vague and biased. The annual review also typically reflects the “recency effect” (all that’s recalled in the previous few weeks). When carried out regularly, however, the feedback that leaders give tends to be a lot more specific and is ultimately more impactful for the employee. Additionally, employees wish to receive immediate recognition for a task well completed. With the traditional model of a yearly review, employee achievements can often go ignored. Providing ongoing feedback, however, enables leaders and teams to acknowledge employee achievements straightaway leading to an energized employee and improved momentum for greater performance. Continuous employee feedback models allow for happier employees and a more productive and confident team.
Ultimately, by adopting this new standard of performance management, you will be creating a positive work environment that continuously supports employees, provides them with instant recognition and enhances overall company performance.
In order to adopt the continuous employee feedback model into your organization, many HR professionals and leaders choose to implement an adequate HR tool that helps them to facilitate this new method of performance management. The great news is that there are many of these tools on the market that are easy to use, simple and will save you time.
Sprigg’s online performance management solution offers features such as “Check-in Meetings, Goal Progress Updates & Continuous Feedback” which allow leaders and managers to regularly continue dialogues with employees, track progress on performance and provide ongoing encouragement. Simplified tools such as these also give managers the opportunity to easily provide feedback and coaching to all employees in the organization from a single platform approach. These regular touch points act as important tools for staying on track to success.
Not only do performance management tools like these provide the benefits mentioned above but they also help to increase employee retention, improve company performance, increase clarity of direction for both managers and employees and provide a continuous learning culture.
One of the contributing factors that a tool which facilitates continuous feedback provides a business is employee retention. Employees want to feel like they are being supported in their role by leaders especially in terms of career progression and success. Those who don’t receive this are more likely to leave for another job opportunity in a different organization. Using a tool to provide ongoing feedback will allow you to support employees on a regular basis. This will undoubtedly lead to employees feeling much more satisfied with their position in the company.
Having a feedback loop in place and organizing regular touch points with employees ensures that each member of the team is constantly assessing what goal needs to be achieved next. A continuous feedback management tool can help to increase the efficiency of an employee, minimizes the time taken to complete tasks and boosts morale which inevitably will improve performance levels.
Tools that support regular feedback also ensures that clarity of direction can be achieved. One of the biggest issues with traditional methods of giving feedback is miscommunication. By using an online performance management tool it will allow managers, HR professionals and employees to make sure that goals are aligned with company objectives and ultimately, increasing clarity of direction and purpose in the role.
These tools also go a long way in creating a continuous learning culture within your organization. Having the ability to easily provide feedback with an employee in a real-time environment ensures that an employee can instantly learn from a manager’s comments. This will not only help an employee’s growth within their position in the company but the company’s growth overall.
The time for annual employee review meetings is long gone and continuous employee feedback is the way forward. With our no-nonsense software program, you can make sure that you can easily check in with your employees at regular points during the working year.
To hear more about how Sprigg can help you adopt this new standard of performance management in your organization, request a free demo with us today!